Whether it is about preparing taxes or performing tax audits, TurboTax software never disappoints you. However, sometimes, users encounter the TurboTax not working problem, owing to various reasons. We have come up with some possible solutions to fix the issue quickly.

Resolve TurboTax Not Working Problem

To fix your TurboTax software issue to use it for managing your tax-related affairs, you can follow the given steps.

Check Internet Connection

Weak internet connection is one of the major reasons why you may run into TurboTax software not working problem. So, ensure your internet connection has good signal strength. Also, your router should be connected properly.

Use Compatible Windows Version

Your TurboTax software is likely not to work if you are using an incompatible Windows version. It is necessary to use the Windows version that supports the TurboTax software. For example, Windows 7 is compatible with only TurboTax 2009 or higher versions. Furthermore, make sure to use the latest version of TurboTax software to get new features and use the software smoothly.

Resolve Browser Issues

Browser problems like the use of outdated or incompatible web browsers can cause your TurboTax to stop working. To avoid or fix the browser issues, ensure your web browser is updated and compatible with TurboTax. To further enhance the performance of your browser by clearing the cache memory and cookies.

Disable Firewall

You may not know, but the Firewall installed on your system can interfere with the working of TurboTax software. Turn off the Firewall or other antivirus software. After disabling security programs, check if your TurboTax has started working now.

So, these are some of the most effective ways to fix the issue and make TurboTax software work again. Apart from them, try to avoid e-filling taxes during the peak hours, especially in mid-April or January. Moreover, get rid of the unused applications within your system.